33bmm Privacy Policy

01 Definitions & Scope

The meanings of some important terms used in this policy are as follows:

• "Platform" — The 33bmm website and all services under it.
• "User" — Any person who accesses the platform or creates an account.
• "Personal Information" — All identifiable data including name, phone number, email address, financial transaction details, and device-related data.
• "Processing" — Any operation involving the collection, storage, use, transfer, or deletion of data.

This policy applies to all 33bmm services, including sports betting, live casino, slots, and other gaming services. By starting to use the platform, the user is considered to have given consent to the terms of this policy.

02 What Information We Collect

33bmm collects only the information that is essential for providing its services. The details of our data collection are described below in two main categories:

2.1 Information You Provide Directly

Information you voluntarily provide during account registration and use of services:

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Payment method details — bKash, Nagad, or Rocket account numbers.
• Data from documents submitted for identity verification.
• Information provided when contacting customer support.

2.2 Automatically Collected Information

Information automatically collected through technical means while browsing the platform:

• IP address and geographic location (at country level).
• Browser type, version, and operating system.
• Device identifier information.
• Activity logs on the platform — login times, game sessions, betting history.
• Data obtained from cookies and similar tracking technologies.

03 Purposes of Data Use

33bmm uses your information only for specific and lawful purposes. Those purposes are described in detail below:

04 Cookie Policy

33bmm uses cookies and similar technologies, which are small data files stored in your browser. These cookies help us maintain the functionality of the platform and improve your experience.

4.1 Types of Cookies

• Essential Cookies: Necessary for the core functions of the platform, such as maintaining login sessions. These cookies cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To collect anonymous statistics about platform usage and help improve our services.

You can reject cookies other than essential cookies by changing your browser settings. However, this may limit some features of the platform.

05 Data Disclosure & Third Parties

33bmm never sells your personal information or shares it with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

5.1 Service Providers

Trusted service providers engaged in payment processing (bKash, Nagad, Rocket), cybersecurity, and technical infrastructure maintenance. These providers operate under our strict confidentiality agreements and are given access only to the information necessary for their specific services.

5.2 Legal Obligations

In the case of a court order, government directive, or other valid request from a legal authority, 33bmm may be required to disclose information in accordance with the law.

5.3 Platform Security

Relevant information may be shared with security specialists where necessary to prevent fraud, hacking, or other harmful activities.

06 Data Security Measures

33bmm uses industry-leading technology to protect your information. The key components of our security framework are as follows:

• SSL/TLS Encryption: All data exchanged between the platform and the user's device is transmitted through an encrypted connection.
• Data Encryption: Sensitive data stored on our systems is kept in encrypted form.
• Access Controls: Only authorized personnel can access the data needed for their specific role.
• Security Monitoring: Round-the-clock security monitoring systems remain active at all times.
• Regular Audits: Regular security assessments are conducted to identify system vulnerabilities.

However, no method on the internet is 100% secure. You are therefore advised to keep your account password confidential and to stay alert to unauthorized access.

07 Data Retention Period

33bmm retains your information only for as long as necessary. Generally:

• Information on active accounts is retained for as long as the account remains open.
• Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.
• Transaction records are retained in accordance with financial regulations.
• Security logs are kept for a limited period and then securely deleted.

Once the required period has passed, information is securely and permanently deleted or anonymized.

08 User Rights

33bmm respects user rights. You have the following rights regarding your personal information:

To exercise any of these rights, please contact our support team. We will process your request as quickly as reasonably possible. However, in some cases a request may not be fully fulfilled due to legal obligations or security reasons.

09 Children's Privacy

33bmm is for users aged 21 and above only. No personal information is intentionally collected from anyone under the age of 21.

If we become aware that a minor has created an account or provided information, that account will be immediately closed and the relevant information will be deleted. Parents and guardians are requested to remain aware of their children's online activities.

10 Third-Party Links

The 33bmm platform may contain links to third-party websites. The privacy policies of these external sites are outside 33bmm's control and we are not responsible for them. You are advised to read the privacy policy of any external site before visiting it.

11 Changes to This Policy

33bmm reserves the right to update or change this privacy policy at any time. For significant changes:

• The date of the most recent revision at the top of the policy will be updated.
• Registered users may be notified by email.
• A notice may be displayed on the platform.

If you continue using the platform after changes have been made, you will be considered to have consented to the updated policy. You are therefore advised to visit this page regularly.

12 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. 33bmm provides support in both Bengali and English, 24 hours a day, 7 days a week.